Privacy Policy

1. Introduction

Welcome to CalmSeaside Photography ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website calmseaside.sbs (the "Website") or use our photography services.

Please read this Privacy Policy carefully. By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website or services.

2. Information We Collect

2.1 Personal Data

We may collect the following types of personal data:

Contact Information: Name, email address, postal address, phone number, and other similar contact data.
Communication Data: Your communication preferences and any information you provide in messages to us through our contact forms, email, or other communication channels.
Photography Session Data: Information related to photography sessions including dates, locations, preferences, and any personal details you share to help us prepare for your photo shoot.
Payment Information: Billing address, payment method details, and transaction history. Note that we do not store complete credit card information on our servers.
Photographic Content: The photographs and videos we create for you, which may contain your likeness and personal information.
Testimonials and Feedback: Comments, testimonials, or reviews you provide about our services.

2.2 Usage and Technical Data

When you visit our Website, we may automatically collect certain information about your device and usage, including:

IP address and general location data
Browser type and version
Operating system
Pages you visit on our Website and how you interact with them
Time and date of your visit
Referral source

3. How We Collect Information

We collect information through various channels:

Direct Interactions: Information you provide when you contact us, request a quote, book a session, fill out forms on our Website, or respond to surveys.
Automated Technologies: As you navigate through our Website, we may use cookies, web beacons, and other tracking technologies to collect data about your browsing actions and patterns.
Third-Party Sources: We may receive information about you from third-party partners, such as social media platforms if you interact with our content on those platforms.

4. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage our photography services
To process and fulfill your orders
To communicate with you about your sessions, orders, or inquiries
To send you important notices, updates, and service-related information
To improve our Website and services
To personalize your experience on our Website
To send marketing communications (with your consent)
To manage your account and maintain our records
To comply with legal obligations
To protect our rights, your rights, and the rights of others

5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze Website usage, and assist in our marketing efforts. Cookies are small text files stored on your device when you visit our Website.

We use the following types of cookies:

Essential Cookies: Required for the Website to function properly.
Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our Website.
Functionality Cookies: Enable the Website to remember your preferences and settings.
Targeting Cookies: Record your visit to our Website, the pages you visit, and the links you follow, which helps us make our Website and advertising more relevant to your interests.

You can control cookies through your browser settings. However, blocking certain cookies may impact your experience on our Website.

6. Sharing Your Information

We may share your personal data with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, email delivery, and marketing assistance.
Professional Partners: Other photographers, videographers, or creative professionals we may collaborate with to fulfill your service requests.
Legal Authorities: When required by law, court order, or governmental regulation.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business assets.
With Your Consent: We may share your information in other ways if you provide explicit consent.

We do not sell your personal data to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know. They are subject to a duty of confidentiality and will only process your personal data on our instructions.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

For photography services, we typically retain:

Contact and account information for up to 7 years after your last interaction with us
Photographic content according to our service agreements or indefinitely for our portfolio (with your consent)
Payment information for the period required by tax regulations

You may request deletion of your data as outlined in Section 9 below.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

The right to access the personal data we hold about you
The right to rectify inaccurate or incomplete data
The right to erase your personal data in certain circumstances
The right to restrict or object to our processing of your personal data
The right to data portability
The right to withdraw consent at any time, where we rely on consent to process your personal data

To exercise these rights, please contact us using the details provided in Section 13. We may need to request specific information from you to help us confirm your identity.

10. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such information.

For photography services involving minors, we require consent from a parent or legal guardian.

11. Third-Party Links

Our Website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

CalmSeaside Photography
Flat 15 Vanessa Avenue
Harrisonhaven RG8 0UN
United Kingdom

Email: [email protected]
Phone: +44 864 937 9317